Text clients from the number they already call.
Move your number into MedspAI, even a landline, and get text messaging on the front desk computer or your team’s phones, right next to every call.
Your number, before and after.
MedspAIQuestions
Can we keep our number if it’s a landline?
Yes. Your number moves into MedspAI’s own phone system from any carrier, landlines included, and that’s what lets you text from it.
Do we need a separate number for texting?
No. Clients call and text the number they already have.
Is MedspAI a texting app or a phone system?
A phone system. MedspAI is VoIP software that runs your calls and texts on a computer, on your team’s phones through the MedspAI app, and on desk phones if you want them. It’s all one system, so you can go fully software or keep some hardware.
Who can text clients?
Your team, from your business number. Text from the computer at the front desk through MedspAI, or from your own phone through the MedspAI app.
What happens when nobody can reply?
Texts land in your shared inbox. Your team gets the first chance to answer, and if nobody does within the wait time you set, MedspAI answers the way your team would.
Can we keep our desk phones?
Yes. Desk phones run through the same MedspAI system as the computer and the app.