May 9, 2025
Every Missed Lead Costs More Than You Think
When a lead goes cold, most people move on. But the real cost isn’t the message. It’s the lifetime value of that patient walking away.
The average med spa patient doesn’t come in once. They come in again and again. Botox every three months. Facials every season. Add-on services as trust builds. Over time, one new patient can be worth thousands.
So when someone visits your site and doesn’t get a response, you’re not just losing a booking. You’re losing the long-term relationship that could follow.
Let’s Run the Math
Say your average patient spends five hundred dollars per visit and returns four times per year. That’s two thousand dollars per year from one person. Over two years, that’s four thousand. And that doesn’t count referrals.
If even one of those leads slips away each week, that’s over two hundred thousand dollars in missed potential over two years.
This Is Why Follow-Up Matters
MedspAI makes sure you capture those opportunities. It responds fast. It keeps people engaged. And it makes sure you don’t lose out simply because someone messaged you outside office hours.
The cost of inaction is higher than most people think. But the fix is simple.
See how MedspAI helps protect your pipeline one lead at a time.